Terms and Conditions
At Temple Tuning we try to make your dealings with us as easy as possible. Due to the nature of the stock supplied there are Terms and conditions that must be adhered to, to cover both you and us. The Terms and Conditions cited below shall apply to your use of the website located at www.temple-tuning.co.uk. The placement and purchase of an order with Temple Tuning constitutes the acknowledgment and acceptance of all terms and conditions listed below. .
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as cancelled.
Customer agrees that it shall defend, indemnify, save and hold Temple Tuning harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Temple Tuning, its agents, its customers, officers and employees, that may arise or result from any product sold by Temple Tuning or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Temple Tuning against liabilities arising out of: 1) any injury to person, property or vehicle caused by any products sold or otherwise distributed in connection with Temple Tunings website 2)any defective products sold to customer from www.powerflexsuspensionbushes.co.uk
Delivery and stock availability.
All items are despatched from Temple Tuning using delivery service with appropriate postal insurance. Please note that we are strictly a mail order enterprise and do not offer pick up as an available option.
Many of the items offered at www.powerflexsuspensionbushes.co.uk are on the shelf and ready for immediate despatch. If a product you have ordered with Temple Tuning is not available for despatch within 1-3 working days we will always contact you to discuss the order. All our items are shipped to you from the UK. Beyond the information given we cannot be more definitive about delivery dates. Shipping estimates provided are simply guidelines. They should not be relied on as absolute despatch times. We will keep you informed regarding your order status and inform you at earliest opportunity in the unlikely event that product transpires as unavailable.
In accordance with law if you change your mind regarding your purchase we will accept a return within 30 days of the date item received by you. In order for the return policy to be adhered to the item must come back to us in it original condition and in manufacturer's packaging. Please note that you will be responsible for the costs of returning the goods to us. For your protection Temple Tuning recommends that trackable means be used to return goods.
If an incorrect item is sent out to you in error by us we request that you contact Temple Tuning within 7 days of receipt. The product must be returned in 'as new' condition within 30 days. We assume responsibility for postage in the unlikely event of an error on our part. It is customers responsibility to check products on receipt. We will not re-imburse any additional costs incurred for incorrectly supplied goods other than return postage.
In the case of product fault please contact us Temple Tuning. Terms of Powerflex warranty can be seen in our FAQ. All warranties are with manufacturers and at their discretion. This does not affect your statuatory rights. Returns must be sent to address provided with returns form and may be different from that given on our website. Please be aware that Temple Tuning is an Internet based business and returns are only accepted by post.
It is your responsibility to ensure that you are ordering the correct part for your car. Temple Tuning will be as specific as possible in detailing items and remain enthusiastic about assisting with enquiries. However, the ultimate responsibility for ensuring you are purchasing the correct part for your vehicle remains with you, the buyer. This does not affect your right to cooling off period under law as outlined above.
In the event that the Buyer mistakenly orders the wrong product, Temple Tuning will refund the cost of goods in full when they are received back by the in a re-saleable condition with all packaging and seals intact. The cost of return to the Seller shall be paid by the Buyer and will not be refunded.
Temple Tuning is unable to accept returns on goods that are not in original condition. It is the customers responsibility to check that the correct goods have been received. All goods that are being returned must be re-packed to the same standard of protection as when the Buyer received them, and must be returned within 30 days.
If you wish to return a product you must contact us for an returns authorisation number and returns address. The address for returns is different from our registered office address.
The price and payment options for your order are set out on our website.
We reserve the option to cancel an order if any details are incorrect.
All prices on our website include VAT at 20%.